We believe that making an OnGuard claim should be easy and hassle-free. As soon as you may need to file a claim on your OnGuard certificate, inform us so we can give you the advice and support you need. Follow the steps below to get started.
Step 1: Contact us
Call MPI Generali directly at +603 2034 9888 or our customer service at (603) XXXX XXXX.
Step 2: Submit the claim form and supporting documents
After you have obtained the claim form from MPI Generali, submit the completed form together with all the supporting documents to:
MPI Generali Insurans Berhad
8th Floor, Menara Multi-Purpose,
Capital Square, 8, Jalan Munshi Abdullah,
50100 Kuala Lumpur, Malaysia.