Card Loss, Theft and Fraud Protection

Recover quickly from the loss or theft of your credit, debit, ATM cards, as well as important documents.

Recover quickly from the loss or theft of your cards and important documents

OnGuard customer service staff are available 24/7 to provide immediate assistance and advice so that you will take the right steps to prevent further financial loss, and receive compensations promptly and seamlessly.

We will put you into contact with your card issuers, so you can report your lost or stolen cards. You can also get advice on:

  • Which critical next steps you need to take
  • Which other parties you need to contact to report the incident
  • How to make Takaful claims where appropriate
  • How to safeguard against further financial liability